Managed IT & SLA-Backed Support
From mission-critical infrastructure to IP surveillance, networking, and licensing — delivered by certified engineers nationwide with a 30-minute SLA.
- 30-min SLA response
- 24/7 × 365 support
- 8 hubs nationwide
High-Performance Servers
Enterprise compute, storage and data protection engineered for continuous operations.
CCTV &
End-to-end IP surveillance from site assessment to command room operations.
Network Passive
Structured cabling through to core switching, wireless and perimeter security.
Enterprise Software
Compliant licensing, virtualization and enterprise application platforms.
Clear, Measurable Service Parameters
Backed by onsite intervention and spare parts availability — always.
- Round-the-clock call management
- Priority onsite intervention
- Dedicated spare parts pool
- Business-hours call management
- Scheduled onsite intervention
- Shared spare parts pool
- Tailored coverage windows
- Flexible response times
- Bespoke service level agreements
Core SLA Deliverables
- 24/7 Call Management
- Problem Analysis & Diagnosis
- Action Plan & Resolution
- Onsite Hardware Intervention
- Spare Parts Provision
- Preventive Maintenance
- Service Reporting (Quarterly)
Comprehensive Service Portfolio
End-to-end IT solutions from infrastructure to managed support.
High-Performance Servers & Computing
Enterprise compute, storage and data protection engineered for continuous operations.
- Enterprise high-end servers and blade systems
- Engineered systems and unified compute platforms
- SAN and NAS enterprise storage solutions
- Backup and recovery infrastructure
CCTV & Enterprise Security Surveillance
End-to-end IP surveillance from site assessment to command room operations.
- IP CCTV surveillance design and site assessment
- Network-based video transmission and storage infrastructure
- Centralized surveillance management and command rooms
- Ongoing CCTV preventive maintenance and support
Network Passive & Active Infrastructure
Structured cabling through to core switching, wireless and perimeter security.
- Structured cabling: Cat6, Cat6A and high-speed fibre-optic
- Data centre server racks and cable containment systems
- Enterprise routing, core switching and wireless AP controllers
- Next-gen firewalls, VPN gateways and network security
Enterprise Software Licensing & Virtualization
Compliant licensing, virtualization and enterprise application platforms.
- Microsoft Windows Server, Azure, Microsoft 365, SQL Server
- Red Hat Enterprise Linux (RHEL), OpenShift, Ansible
- VMware virtualization platforms
- Enterprise applications: ERP, CRM, BI and FMS
Managed IT Services & Technical Operations
Reliable technical support, incident management, and proactive maintenance.
- Infrastructure Monitoring and Support
- Helpdesk and Call Management
- Incident Management
- Problem Management
- + 8 more
Disaster Recovery & Business Continuity
Comprehensive recovery strategies, backup testing and technical assistance.
- Business Continuity Support
- Data Protection and Backup
- Recovery Testing and Technical Assistance
- Infrastructure Redundancy Planning
- + 1 more
Individual Service Pages
Dive deep into each service line — capabilities, deliverables and SLA alignment.
Full Technology Portfolio
Over 14 core technology areas supported by our engineering teams.
- Data Centre Solutions
- Servers and High-Performance Computing
- Storage and Backup Solutions
- SAN/NAS Infrastructure
- Unified Computing Platforms
- Network Infrastructure and Connectivity
- LAN/WAN and VPN Solutions
- Managed IT Services
- Hardware and Software Support
- Operating System Support
- Enterprise Application Support
- Disaster Recovery Solutions
- Professional Consultancy Services
- Technical Training and Knowledge Transfer
Operational & Advisory
Day-to-day IT operations management and strategic guidance.
Managed Services
End-to-end IT operations managed by certified engineers.
- Infrastructure Monitoring and Support
- Helpdesk and Call Management
- Incident Management
- Problem Management
- Preventive Maintenance
- Hardware Support
- Software and Operating System Support
- Network Support
- Backup and Recovery Support
- Resident Engineering Services
- Technical Consultancy
- Customer-Specific Support Services
Consultancy
Strategic planning, architecture and knowledge transfer.
- Technology assessment and audit
- Architecture design and planning
- Implementation guidance
- Knowledge transfer and training
- Performance optimisation
- Security and compliance reviews
Disaster Recovery & Business Continuity
Keep critical systems running — and recover them fast — with tested continuity plans.
- Business Continuity Support
- Data Protection and Backup
- Recovery Testing and Technical Assistance
- Infrastructure Redundancy Planning
- Disaster Recovery as a Service (DRaaS)
Strategic Partners
Certified alignment with the world's leading enterprise technology vendors.
Microsoft
Red Hat
Hewlett Packard Enterprise
Dell Technologies
Cisco Systems
Fujitsu
What Sets Us Apart
Enterprise engineering discipline combined with nationwide responsiveness.
Certified Engineers
100+ skilled IT professionals across enterprise platforms — trained, certified, and field-tested.
30-Minute Response
Contractual SLA with guaranteed initial response, 24 hours a day, 7 days a week.
Nationwide Presence
Head office in Karachi plus 8 hubs across Pakistan — onsite intervention wherever you operate.
Multi-Vendor Expertise
Deep alignment with Microsoft, Red Hat, HPE, Dell, Cisco and Fujitsu technologies.
Frequently Asked Questions
Common questions about our services, SLA, and coverage.
What IT services does AI Power Enterprises provide?
Do you offer managed IT services and 24/7 support?
What is your SLA response time?
Can you support infrastructure from other vendors?
Where are you located and which cities do you cover?
How do I request a quote or site assessment?
Ready to Secure Your Infrastructure?
Talk to our engineering team about servers, CCTV, networking, licensing and 30-minute SLA support — nationwide across Pakistan.